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The Management of Blood and Body-substance Spills
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category: Infection control |
2hr, 2RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
The Australian Government Department of Health and Ageing's Infection Control Guidelines for the Prevention of Transmission of Infectious Diseases in the Health Care Setting require that all health care facilities develop and implement policies and procedures to minimise the risk of health care-acquired infections, including the management of blood and/or body-substance spills.
This tutorial, which is consistent with the current guidelines, provides practical guidance on managing such spills in a health care environment.
About the author
 Janet Hitchener: RN, RM, RNNIC, Grad Dip (NSG), Mbioeth, Dip OH&S.
Janet has a strong background in senior health management and quality improvement. Janet is experienced is the implementation of quality improvement systems and tools in health care as well as having extensive experience in human resource management.
Learning objectives
At the end of this tutorial, participants will be able to:
- Be able to identify a potentially infectious blood and/or body-substance spill;
- Understand the principles that apply to the management of a blood and/or body-substance spill;
- Know what equipment is required to clean up a blood and/or body-substance spill;
- Know how to manage a large blood and/or body-substance spill.
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Confidentiality of Personal Health Information
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category: Medico-legal, Management |
4hr, 4RCNA-CNE
$39.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
The purpose of this tutorial is to outline:
• The ethical duty to maintain confidential information;
• The legal duty to maintain confidential information;
• Exceptions to the duty to maintain confidential information;
• Practical ways to reduce the risk of breaching the duty not to disclose confidential information.
About the author
 Jolan Yik-Paal: BCom, LLB (Australian National University). Jolan is a litigation solicitor with extensive experience in acting for plaintiffs in medical negligence matters, including hypoxic births and failure-to-diagnose cases.
Jolan also acts for a prominent national medical insurer and private medical practices, and for practitioners in professional disciplinary matters.
Learning objectives
At the end of this tutorial, participants will be able to:
- Be able to identify why patient confidentiality is important;
- Understand the ethical duty to maintain confidential information;
- Know when and where exceptions to the duty to maintain confidential information apply;
- Be aware of practical ways in which to reduce the risk of breaching the duty not to disclose confidential information.
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Workplace Bullying
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category: Occupational health & safety, Management |
1hr, 1RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
This tutorial aims to enable health care staff to recognise bullying in the workplace and to appreciate the effect that it can have on anyone who is being bullied. It will also educate all staff on what they can do to prevent or stop bullying, either as the perpetrator or the subject, and the most appropriate way to deal with it both from within an organisation and from outside it.
About the author
 Rebecca Burns, BPsych, BSW (hons), M.A.A.S.W. Rebecca is a social worker with experience working in mental health, child protection, domestic violence and general counselling fields. Rebecca is a lecturer at Edith Cowan University and is completing her Masters by Research.
Learning objectives
At the end of this tutorial, participants will be able to:
- Be able to recognise different types of workplace bullying;
- Be aware of the effects of workplace bullying;
- Know what to do if they experience workplace bullying;
- Know what legislation applies to workplace bullying.
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Maintaining Proper Medical Records
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category: Medico-legal |
2hr, 2RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
This tutorial describes what medical records are and outlines the practical, ethical and legal reasons for maintaining proper patient records. It aims to assist health care professionals in improving their record keeping, benefiting patient care and helping to prevent criminal, civil and/or disciplinary actions against them.
About the author
 Jolan Yik-Paal: BCom, LLB (Australian National University). Jolan is a litigation solicitor with extensive experience in acting for plaintiffs in medical negligence matters, including hypoxic births and failure-to-diagnose cases.
Jolan also acts for a prominent national medical insurer and private medical practices, and for practitioners in professional disciplinary matters.
Learning objectives
At the end of this tutorial, participants will be able to:
- Know what constitutes a proper medical record;
- Understand the legal and ethical bases for the duty to maintain proper medical records;
- Understand the practical basis for maintaining proper medical records;
- Know when and how to record complete and accurate medical records.
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Internet Research Skills for Health Care Professionals
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category: General interest |
4hr, 4RCNA-CNE
$39.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
This tutorial aims to enable health care professionals to use the internet confidently and effectively for research purposes. It will guide you through the basic principles of searching both general and subject-specific electronic databases before describing some advanced techniques for structured, subject-specific literature searches.
It can also be used as an ongoing guide by those new to any particular aspect of internet and/or literature searches.
About the author
 Jane Watson-Brown: BA, Dip. Lib. Jane is a Melbourne-based information professional with over 25 years’ experience in specialist online literature searching. She has worked in the health and medical information centres and libraries for over 10 years. Her experience covers a range of disciplines including sexual health, infectious diseases, developmental disability and therapeutics. Over her career, Jane has taught searching & internet skills to individuals and groups from all walks of life.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the principles of effective internet searching;
- Know how to develop and refine simple searches;
- Understand the differences between searching the internet and searching subject-specific electronic databases;
- Know how to develop and refine complex searches;
- Understand how to get the most out of subject-specific electronic databases.
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Standard and Additional Precautions
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category: Infection control, Occupational health & safety |
5hr, 5RCNA-CNE
$39.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
Standard precautions are standard operating procedures that apply to circumstances involving the care and treatment of all patients, regardless of their perceived infectious risk. These precautions include aseptic technique, hand cleansing, the use of personal protective equipment, the appropriate reprocessing of instruments and equipment, and the implementation of environmental controls.
Standard precautions include safe systems for handling blood (including dried blood), other body fluids, secretions and excretions (excluding sweat), non-intact skin and mucous membranes.
This tutorial will not include the reprocessing of instruments.
Additional precautions are those precautions that are applied in addition to standard precautions when there is a known risk of infection from one of three sources: airborne, droplets and contact.
The information provided in this tutorial is consistent with the Australian Government Department of Health and Ageing's Infection Control Guidelines for the Prevention of Transmission of Infectious Diseases in the Health Care Setting (2004) and the World Health Organization's Guidelines on Hand Hygiene in Health Care (2009). These guidelines have been endorsed by the Communicable Diseases Network Australia, the National Public Health Partnership, the Australian Health Ministers’ Advisory Council and Hand Hygiene Australia.
About the author
 Ray Lovett is an epidemiologist with qualifications in nursing, public health and management. He has extensive experience spanning a number of health sector settings, including Aboriginal community controlled health services and his skills and expertise include survey development, quality improvement systems in community health, policy development, research, data management, analysis and manipulation, facilitation and business and strategic planning.
Ray also has qualifications in training development and delivery.
Learning objectives
At the end of this tutorial, participants will be able to:
- Know what standard precautions are and when they should be applied.
- Be able to identify when the use of personal protective equipment is required.
- Know which personal protective equipment is appropriate in any given circumstance.
- Know how infectious diseases are spread.
- Understand the importance of the safe disposal of used sharps.
- Know how to perform a routine hand rub and hand wash, and an aseptic hand wash.
- Know what additional precautions are and when they are required.
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Fire Awareness in the Workplace
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category: Occupational health & safety |
1hr, 1RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
This tutorial is designed to enable staff to recognise fire and use appropriate techniques to manage or extinguish a fire in the workplace, using the correct extinguishment method. It will also aid staff in the use of fire hose reels and fire safety blankets.
About the author
Julianne Collingridge has a degree in Writing and Information Technology, a Cert IV in Workplace Assessment and Training, and a Cert IV in OH&S.
Julianne has worked in a range of government and private sector roles, including employment counselling, health policy, IT and technical writing for the defence industry. She also served in the RAAF as an aircraft electronics technician.
With Dominion Fire and Rescue, Julianne prepares a range of emergency and OH&S documentation for the aged care and hospitality industries, as well as preparing training materials and plans.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the basic principles of fire and fire extinguishment;
- Be able to select the appropriate fire extinguisher to attack a fire;
- Be able to identify the types and locations of fire extinguishers/reels/blankets used in their workplace;
- Understand how to use a fire extinguisher safely;
- Understand how to use a hose reel safely;
- Understand how to use a fire blanket safely.
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Incident and Accident Reporting
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category: Occupational health & safety, Medico-legal, Management |
3hr, 3RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
As the scope and complexity of health services increase, so does the potential for adverse events. One of the most powerful tools available to reduce the incidence and impact of adverse events is a comprehensive incident/accident reporting system. All organisations can learn from their mistakes, and in health care settings this is vital.
This tutorial covers the essential elements of incident/accident reporting in the health care setting, including the legal aspects, key elements of capturing meaningful information and the core components necessary for effective incident/accident documentation by all staff. Suggestions for organisations, managers at all levels and clinical staff are highlighted.
About the author
 David Peters, RN, has worked in both nursing and health management across a range of settings in the Australian public hospital system for many years. He has managed small, medium and large departments, including multidisciplinary teams. David has a post-graduate diploma in nursing management and currently works as a Workers' Compensation Return to Work Coordinator.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the purpose of incident reporting;
- Be able to identify the core processes of incident/accident reporting – prioritisation, documentation and notification;
- Know the types of events required to be reported;
- Be committed to a no-blame culture of reporting within the health setting.
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Management Issues – Management Concepts
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category: Management |
3hr, 3RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
Management is one of the most rewarding and challenging aspects of health care. Managers deal with a variety of competing demands on a daily basis and require a good grasp of administrative process, an understanding of how the health system works and an ability to relate well to people.
This tutorial discusses the core elements required of managers – both professional and personal. The basic practical skills and attributes necessary to manage are outlined, building a foundation of management concepts. The tutorial then progresses to a conceptual framework, demanding some reflection on the human and personal side of the role. As you work through the elements presented here, take the opportunity to reflect on your own practice and to approach this with a willingness to embrace change.
This tutorial is one in a series of three tutorials on management issues. The three tutorials are:
1. Management Issues – Management Concepts
2. Management Issues – Performance Appraisals
3. Management Issues – Performance Management
This first tutorial, Management Issues – Management Concepts, forms the basis for the following two tutorials. Competency in this tutorial is desired before attempting the subsequent management tutorials in this series. The concepts outlined here will be referred to as the series progresses.
About the author
 David Peters, RN, has worked in both nursing and health management across a range of settings in the Australian public hospital system for many years. He has managed small, medium and large departments, including multidisciplinary teams. David has a post-graduate diploma in nursing management and currently works as a Workers' Compensation Return to Work Coordinator.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the role and expectations of those in management positions;
- Be able to identify core management styles and when to incorporate these into personal practice;
- Know the key skills required for good daily process in management positions;
- Be committed to professional development in the management arena.
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Management Issues – Performance Appraisals
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category: Management |
3hr, 3RCNA-CNE
$29.95
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Overview
A performance appraisal is a structured process principally designed to help recipients improve their professional practice. This tutorial covers the essential elements of setting up, conducting and following up a performance appraisal.
There are many tools, methodologies and procedures across the health care landscape that can be used to conduct performance appraisals. This tutorial provides an introduction to the concepts involved and the resources available, allowing managers to source resources suitable to their particular circumstances.
This tutorial is one in a series of three tutorials on management issues. The three tutorials are:
1. Management Issues – Management Concepts
2. Management Issues – Performance Appraisals
3. Management Issues – Performance Management
The first tutorial, Management Issues – Management Concepts, forms the basis for the following two tutorials.
About the author
 David Peters, RN, has worked in both nursing and health management across a range of settings in the Australian public hospital system for many years. He has managed small, medium and large departments, including multidisciplinary teams. David has a post-graduate diploma in nursing management and currently works as a Workers' Compensation Return to Work Coordinator.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the purpose and requirements of a performance appraisal;
- Be able to identify the core skills needed to successfully conduct a performance appraisal;
- Understand the process to be followed when conducting a performance appraisal;
- Be in a position to establish a culture of using performance appraisals as a proactive professional development opportunity.
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Management Issues – Performance Management
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category: Management |
4hr, 4RCNA-CNE
$39.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
Performance management interventions (sometimes incorrectly referred to as 'disciplinary procedures') refer to a series of interventions implemented when an employee is failing to meet all the expectations of their role. This could be because they are not meeting required standards of work, have engaged in unethical conduct, have breached an organisational policy or have committed an offence.
Performance management interventions are designed to help employees, not punish them. The aim is to help the staff member gain insight in the area they need to correct, make sure the employee understands exactly what is required, and provide support in the recovery or improvement process. It is supportive rather than punitive.
This tutorial covers the essential elements of planning, conducting and following up a performance management intervention. This is a formal process which requires an understanding of the obligations of the manager, the rights of the employee and the legal processes that must be followed.
This tutorial is one in a series of three tutorials on management issues. The three tutorials are:
1. Management Issues – Management Concepts
2. Management Issues – Performance Appraisals
3. Management Issues – Performance Management
The first tutorial, Management Issues – Management Concepts, forms the basis for the following two tutorials.
About the author
 David Peters, RN, has worked in both nursing and health management across a range of settings in the Australian public hospital system for many years. He has managed small, medium and large departments, including multidisciplinary teams. David has a post-graduate diploma in nursing management and currently works as a Workers' Compensation Return to Work Coordinator.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the purpose and requirements of performance management and the disciplinary process;
- Be able to identify the core rights and responsibilities of employers, managers and employees with regard to performance management;
- Know the process to be followed when an employee requires performance management interventions;
- Have the resources to use performance management interventions in a constructive manner in the workplace.
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Understanding Autism
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category: Mental health |
3hr, 3RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
Autism is a lifelong developmental disorder that impairs social interaction and communication, and manifests itself in repetitive behaviour and an inability to empathise with others.
The phrase ‘autistic spectrum disorder’ (ASD) is used to account for the varying degrees of severity in the manifestation of the disorder. The word ‘spectrum’ reflects the range of impairment, from mild to severe, and the fact that any two people with ASD may not behave in the same way.
ASD can have a profound effect on the families of affected individuals, who may find themselves becoming full-time carers and guardians and may therefore be in need of respite. A range of health care and social service professionals may therefore be involved in the care of people with ASD and their families.
This tutorial considers the diagnosis and presentation of autism in health care settings and explores some of the myths surrounding what is a complex and still little-understood condition.
About the author
 Rael Martell is a Melbourne-based journalist specialising in health and social care. He has recently worked as a writer for Beyond Blue: The National Depression Initiaitve. Rael has worked for publications in Australia and the UK, including The Times, Nursing Standard, Nursing Times and the general practitioners' and health workers' magazines GP, Pulse and Community Care (all in London).
Learning objectives
At the end of this tutorial, participants will be able to:
- Be able to identify the symptoms of autism;
- Have an overview of the history of the condition’s diagnosis;
- Understand the controversy surrounding the disorder’s causes and treatments;
- Understand the challenges faced by people with autism and their families.
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Understanding Bipolar Disorder
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category: Mental health |
4hr, 4RCNA-CNE
$39.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
The purpose of this tutorial is to:
* Enable health professionals to recognise the symptoms of bipolar disorder;
* Help clinicians improve their management and care of people with the condition;
* Provide information on contemporary research and theories on bipolar disorder;
* Shed light on the complexity, controversy and myths surrounding the condition.
About the author
 Rael Martell is a Melbourne-based journalist specialising in health and social care. He has recently worked as a writer for Beyond Blue: The National Depression Initiaitve. Rael has worked for publications in Australia and the UK, including The Times, Nursing Standard, Nursing Times and the general practitioners' and health workers' magazines GP, Pulse and Community Care (all in London).
Learning objectives
At the end of this tutorial, participants will be able to:
- Be able to recognise how people with bipolar disorder are likely to present in a health care setting;
- Understand what is meant by the ‘bipolar spectrum’;
- Be up-to-date on current theories on the causes of the condition;
- Be aware of some of the most common treatments for the disorder.
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Understanding Eating Disorders
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category: Mental health |
5hr, 5RCNA-CNE
$39.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
Eating disorders have significantly high morbidity and mortality rates and, by definition, can dominate individuals' lives and those of their family and friends.
The causes of eating disorders are complex and they represent a huge challenge to health professionals as the success of treatment, particularly for anorexia nervosa, is limited and the methods can be controversial.
For health care professionals, working with a mainly female and often young group of patients who may be starving themselves can be stressful and upsetting, and requires enormous patience, understanding and empathy with patients and their families. However, health professionals can make a difference and eating disorders can be overcome.
This tutorial describes the various types of eating disorders and highlights the ways in which health professionals dealing with this complex and demanding group of conditions can help those in need of support and care.
About the author
 Rael Martell is a Melbourne-based journalist specialising in health and social care. He has recently worked as a writer for Beyond Blue: The National Depression Initiaitve. Rael has worked for publications in Australia and the UK, including The Times, Nursing Standard, Nursing Times and the general practitioners' and health workers' magazines GP, Pulse and Community Care (all in London).
Learning objectives
At the end of this tutorial, participants will be able to:
- Be aware of current theories on the causes of eating disorders;
- Be able to identify the different types of eating disorders;
- Be able to recognise the symptoms of an eating disorder;
- Know what treatments are available to patients with eating disorders;
- Understand the severity of eating disorders and the risks and challenges they present.
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Digital Rectal Examination as Part of an Assessment for Constipation in Adults
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category: Oncology, Palliative care |
1hr, 1RCNA-CNE
$29.95
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This activity has been endorsed by APEC number: 071107046 as authorised by the Royal College of Nursing, Australia, according to approved criteria. |
Overview
Nurses have an important role in the assessment, planning and implementation of nursing care that aims to prevent or treat constipation. The assessment of constipation in adults often involves a digital rectal examination (DRE).
This tutorial discusses the role of a digital rectal examination in the management of constipation in adults, including the relevant anatomy and physiology, practical advice on how the examination should be performed, the interpretation of findings, contraindications and precautions.
About the author
 Judith Jacques: RN, Grad Dip Nursing (Palliative Care), Masters of Nursing (Nurse Practitioner). Judith has been a registered nurse for more than 30 years, specialising in palliative care for over 15 years. Judith has worked as a senior clinical nurse in a number of tertiary hospitals in that time. Judith is working as a nurse practitioner in New South Wales.
Judith is a member of Palliative Care Australia, the Australian Nurse Practitioners Association and the New South Wales Nurses' Association.
Learning objectives
At the end of this tutorial, participants will be able to:
- Understand the role of a digital rectal examination in the assessment of constipation in adults;
- Be able to describe the relevant anatomy and physiology;
- Understand how to undertake a digital rectal examination in adults;
- Be able to discuss the possible findings and implications for treatment.
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